SpringHill Suites by Marriott New York Manhattan/Times Square South

We had room 218 - it faced a roof top - which was fine. The room was studio size, so we kept our luggage on the couch. King size bed, a bit on the firm side for me. We had our own mini fridge, microwave, and coffee maker. We were provided additional pillows, and Body Wash Refills, which I requested using the Bonvoy App. We were on the 2nd floor, which was perfect as we used the stairs instead of the elevator. There was a hot Buffet Breakfast every morning until 11:00 a.m. It included 2 types of Eggs, Sausage Patties, Oatmeal, Waffles (assorted toppings), Breads, Muffins, Bagels, Toast, Donuts, Bananas, Oranges, Cut Up Fruit, Yogurts, Coffee, Fruit Juices. Sometimes cut up Meats and Cheese. Certainly enough choice for even the pickiest of eaters! On the Weekends, you get a free small glass of wine (Red or White), or a glass of Beer during Happy Hour. I'd like to recognize 2 Employees that went above an beyond during our stay. Rhonda - who was able to link my Marriot Bonvoy Account to our booking, as well as direct me to Robert - General Operations. I had booked in person tickets to the Rockettes Christmas Spectacular, and never received a confirmation email with the tickets. Robert took me into the Breakfast area, and used his cell number to call RCMH Customer Service. After a 45+ minute hold time, I was connected to a Representative, who advised me that my email address had been entered incorrectly. After making 2 corrections, she re-send the email. I received it within 30 minutes, and was able to add my tickets to my Google Wallet - crisis averted! Both Rhonda and Robert were very congenial, and we interacted with them many times. Overall all, I Highly Recommend this Hotel for anyone visiting NYC. We were about a 15 minute walk to Times Square, Subway stations were around the block. Also very close to Madison Square Gardens. TIP - Arrange transportation to LGA with the Hotel - $65.00 for both of us and all our Luggage.

Location is great! Everything close by" Times Square, Empire state, High line, Macy's.Take the train to Penn station, next block Amtrak station or bus Port Authority very easy from Newark airport for example. Buy a 7 day subway pass! Several lines within a few blocks! Very nice staff, sure busy hotel but everything works with a bit of patience. Never seen a hotel who restocks the breakfast so fast great work guys! AC broke down but fixed within 20 minutes by Victor great guy! Room was superclean we checked it housekeeping does a great work. Billed same price as booking after checking out, before reserved with a little higher probably a deposit. Laundry machines in basement you can work out after walking around 8 hours a day :) Room size is OK as European :) Best experience was Fly Nyon open doors helicopter ride.

We absolutely loved the hotel. The staff, including Jeffrey, Christian with the Mohawk, Ryan at the check-in desk and Daniel the security guard all were amazing from the moment we walked in the door until the moment we left. The room was perfectly adequate for us although I can see where people travelling with large suitcases might find the rooms small. But they were clean and kept clean by the friendly domestic staff. And furthermore, in a city like New York, how much time do you want to spend in your room!! Breakfast was kept stocked up and had plenty of options. We might have travelled in a quieter period but there was always plenty of space to sit. Some comments on this site have been about the poor lift situation, and yes, with only two lifts you can wait from time to time but we were more than happy to walk the stairs to our room despite being on the ninth floor. We might have had to stop occasionally though! Overall it was a perfect stay within walking distance of many attractions. We would definitely stay here again in the future! And finally, the free happy hour from 17:00-18:00 daily was a perfect added bonus.

Great sized room, large shower, the welcome pack of water and snacks was a nice touch. Free daily wine tasting and complimentary breakfast were included

Friendly staff, easy check in process and a clean and comfortable room. Also had a well-sized TV with access to many channels. Breakfast foods were topped up regularly by staff and the gentleman cleaning the tables was so polite and efficient (the entire week we were there). The hotel is pretty central too - we were visiting for the first time and it was really easy to get around the place and find good places to eat nearby :)