SpringHill Suites by Marriott New York Manhattan/Times Square South

The hotel is well located in the heart of Manhattan for a few minutes walking distance from Time Square and Penn Station and yet there is not much noise coming from the streets. The neighbourhoods nearby are also within walking distance which allows to explore the city on foot. The staff are extremely friendly and helpful. The room is cosy and was large enough for two people. The dinning area during breakfast can be busy but there is always an empty table, and people do not seem to be hogging the table after they finished their breakfast. The food variety is adequate however can become repetitive after a few days. Overall, I do not think I could mention any negative that would stand out amongst the positives this place offers.

Hotel has great team & location. Services are done on time, they have plenty of options for shuttles to airports, other supportive functions. Biggest pron - location & being able to commute fast to any spot around NYC.

We had room 218 - it faced a roof top - which was fine. The room was studio size, so we kept our luggage on the couch. King size bed, a bit on the firm side for me. We had our own mini fridge, microwave, and coffee maker. We were provided additional pillows, and Body Wash Refills, which I requested using the Bonvoy App. We were on the 2nd floor, which was perfect as we used the stairs instead of the elevator. There was a hot Buffet Breakfast every morning until 11:00 a.m. It included 2 types of Eggs, Sausage Patties, Oatmeal, Waffles (assorted toppings), Breads, Muffins, Bagels, Toast, Donuts, Bananas, Oranges, Cut Up Fruit, Yogurts, Coffee, Fruit Juices. Sometimes cut up Meats and Cheese. Certainly enough choice for even the pickiest of eaters! On the Weekends, you get a free small glass of wine (Red or White), or a glass of Beer during Happy Hour. I'd like to recognize 2 Employees that went above an beyond during our stay. Rhonda - who was able to link my Marriot Bonvoy Account to our booking, as well as direct me to Robert - General Operations. I had booked in person tickets to the Rockettes Christmas Spectacular, and never received a confirmation email with the tickets. Robert took me into the Breakfast area, and used his cell number to call RCMH Customer Service. After a 45+ minute hold time, I was connected to a Representative, who advised me that my email address had been entered incorrectly. After making 2 corrections, she re-send the email. I received it within 30 minutes, and was able to add my tickets to my Google Wallet - crisis averted! Both Rhonda and Robert were very congenial, and we interacted with them many times. Overall all, I Highly Recommend this Hotel for anyone visiting NYC. We were about a 15 minute walk to Times Square, Subway stations were around the block. Also very close to Madison Square Gardens. TIP - Arrange transportation to LGA with the Hotel - $65.00 for both of us and all our Luggage.

I loved the location, the staff were exceptionally welcoming friendly and helpful. I like the nice late bar and extended hours with great food breakfast setups. So nice. Super clean. Safe and had everything you might need and a little snack and beverage store. Great wifi and window views outside. The place has many people but it's super efficient and smooth. No waiting around. We'd be happy to stay there again. Quiet street just near all the NYC action and broadway shows.

The comfy bed, the room is spacious, has everything you need including a desk and a couch. The buffet breakfast is generous although after some days can get repetitive. For fruit there were only bananas or tangerines, every day, and for protein eggs and sausage and no ham or cheese. Actually the breakfast products were quite industrial, almost no whole foods. I liked the oatmeal table though.